Privacy Policy

Effective Date: March 30, 2026

Astra Veda Infratech Pvt. Ltd. ("Astra Veda", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at theastraveda.in or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when using our services, including but not limited to:

• Contact information: name, email address, company name, and phone number, provided through our contact form or direct communication.
• Business information: company details and project requirements shared during consultations.
• Account information: credentials and profile data if you create an account with any of our products.

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• Device information: browser type, operating system, device type, and screen resolution.
• Usage data: pages visited, time spent on pages, click patterns, and referring URLs.
• Network information: IP address and approximate geographic location.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support.
• Deliver, maintain, and improve our products and services.
• Send you relevant updates, newsletters, and marketing communications (with your consent where required by law).
• Analyze website usage to improve user experience and performance.
• Detect, prevent, and address technical issues and security threats.
• Comply with legal obligations and enforce our terms of service.

3. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit, access controls, and regular security assessments.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

5. Third-Party Services

We may use third-party services to support our operations, including:

• Email delivery: We use third-party email services to process contact form submissions and send communications.
• Analytics: We may use analytics tools to understand how visitors interact with our website.
• Hosting: Our website and services are hosted on third-party infrastructure providers.

These third-party services have their own privacy policies and may collect information as determined by their own practices. We encourage you to review their privacy policies.

6. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our website.

We may use the following types of cookies:

• Essential cookies: Required for the website to function properly.
• Analytics cookies: Help us understand how visitors interact with our website.
• Functional cookies: Remember your preferences and settings.

You can control cookie settings through your browser preferences. Note that disabling cookies may affect certain features of our website.

7. Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal obligations.
• Objection: Object to the processing of your personal information for certain purposes.
• Portability: Request your data in a structured, commonly used, machine-readable format.
• Withdrawal of consent: Withdraw consent where processing is based on your consent.

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the updated policy on our website with a revised effective date. We encourage you to review this policy periodically.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Astra Veda Infratech Pvt. Ltd.
Email: sales@theastraveda.in
Website: theastraveda.in